Shipping Policy for TechRapic
Effective Date: January 4, 2025
At TechRapic, we understand the excitement of receiving your holiday decorations and accessories promptly, which is why we are committed to providing fast, reliable, and affordable shipping options to all our customers. Our goal is to ensure your experience is as smooth and enjoyable as possible from the moment you place your order to the delivery of your products.
Shipping Methods and Rates
We offer a variety of shipping options to suit your needs, whether you’re looking for express delivery or standard shipping. The shipping rates are calculated based on the weight of your items, your shipping address, and the selected shipping method. At checkout, you will have the opportunity to choose from the following options:
- Standard Shipping: Delivery within 5–7 business days.
- Expedited Shipping: Delivery within 2–3 business days for quicker arrival.
- Overnight Shipping: Next-day delivery for urgent orders (available for certain locations).
Shipping Times
Once your order is processed, you will receive an email with tracking information. Please note that our shipping times are estimates and may vary based on your location, the volume of orders during the holiday season, and other factors outside our control (such as weather or carrier delays). We recommend placing your order early, especially during peak holiday periods, to ensure your items arrive on time.
International Shipping
Currently, we offer shipping within the United States, but we do not ship internationally. For any questions about international shipping, please contact our customer support team.
Shipping Restrictions
Some items may have shipping restrictions due to their size or fragile nature. These products may require special packaging and handling, which could affect shipping costs and delivery times. Any shipping restrictions will be clearly marked during the checkout process. If you have any concerns about a specific item, please contact our customer service team for clarification.
Free Shipping
TechRapic offers free standard shipping on orders over $100 within the United States. This offer is only valid for standard shipping and is subject to change. To qualify for free shipping, the total value of your order must meet or exceed $100 before taxes and shipping fees.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the progress of your package and get an estimated delivery date. If you have any questions about the status of your order or need assistance with tracking, please don’t hesitate to contact our customer support team.
Lost or Damaged Items
In the unlikely event that your order is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your items in perfect condition. If your package is damaged upon arrival, please keep all packaging materials and take photos of the damage. This will help us file a claim with the carrier.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our Return and Exchange Policy for full details on how to proceed. All return and exchange requests must be made within 30 days of receiving your order.