Sales Policy for TechRapic

Effective Date: January 4, 2025

At TechRapic, we are committed to offering our customers high-quality Christmas décor, home decorations, and gifts. Our goal is to provide a seamless, enjoyable shopping experience while maintaining a transparent and fair approach to all transactions. Below, we outline the key components of our Sales Policy, ensuring you have all the necessary information when making a purchase from our store, techrapic.net, or our physical location at 410 Glory Rd, Blountville, Tennessee (TN), 37617.

1. Pricing

All prices displayed on our website or in-store are in U.S. dollars and are subject to change without notice. The price of a product may vary depending on factors such as demand, availability, and seasonal promotions. However, we strive to provide clear and accurate pricing at all times.

  • Product Prices: Prices are shown on the product page before checkout. Taxes and shipping fees (if applicable) are calculated at checkout.
  • Discounts & Promotions: From time to time, we offer discounts or run promotional campaigns. These promotions may include sales events, limited-time offers, or exclusive discounts. Terms and conditions for such offers will be stated clearly at the time of the promotion. Only one promotion or discount code can be applied per order unless otherwise specified.
  • Taxes: Sales tax will be applied to all orders based on the applicable tax rate in the state where the order is being shipped.

2. Ordering Process

Placing an order with TechRapic is quick and easy. To ensure the smooth processing of your order, please follow these steps:

  1. Select Products: Browse our website or visit our physical store to select the items you wish to purchase.
  2. Add to Cart: Once you have selected your items, add them to your shopping cart. You can review your order at any time before checking out.
  3. Checkout: Proceed to checkout to complete your purchase. At this point, you will be asked to provide your shipping information, payment details, and review your order.
  4. Payment: We accept several forms of payment, including credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods offered at checkout. All payments must be completed before your order is processed.
  5. Order Confirmation: After your payment has been successfully processed, you will receive an order confirmation email. This email will contain details of your purchase, including an order number, product list, and expected delivery date.

3. Payment Methods

We accept the following payment methods for online and in-store purchases:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other Methods: Additional payment options may be available at checkout, including secure third-party services or financing options.

By using any of these methods, you confirm that the payment method used belongs to you and is valid.

4. Order Cancellations

Once an order is placed and payment is processed, we begin preparing your items for shipment. However, we understand that circumstances may change. If you wish to cancel or modify your order, please contact us as soon as possible.

  • Cancellations Before Shipment: If your order has not yet been shipped, we will process a cancellation request, and you will receive a full refund.
  • Cancellations After Shipment: If your order has already been shipped, you may need to follow our Refund and Returns Policy to return the items for a refund.

Please note that some items, such as personalized or custom-made products, may not be eligible for cancellation once the order has been placed.

5. Shipping and Delivery

We want to ensure that your TechRapic products arrive safely and on time. We offer reliable shipping services to deliver your products promptly. Please review the shipping details below:

  • Shipping Rates: Shipping charges are calculated based on the weight of the items, delivery address, and shipping method selected at checkout.
  • Order Processing Time: Orders are processed during business days (Monday to Friday). Orders placed on weekends or holidays will be processed on the next business day.
  • Estimated Delivery Time: Delivery times vary depending on your location and the shipping method chosen. Standard delivery usually takes between 5–7 business days, while expedited shipping options may be available for faster delivery.
  • Tracking: Once your order is shipped, you will receive an email with a tracking number, allowing you to track your package as it makes its way to your doorstep.

We currently offer shipping within the United States. If you would like to inquire about international shipping, please contact our customer service team for further information.

6. Product Availability

While we make every effort to ensure that our products are in stock and available for purchase, some items may be out of stock or discontinued. If an item you ordered is unavailable, we will contact you via email to inform you of the situation and offer you the option of selecting a replacement item, waiting for the item to be restocked, or receiving a full refund.

7. Gift Cards

We offer gift cards that can be purchased and redeemed both online and in-store. Gift cards are a great way to share the TechRapic shopping experience with others.

  • Purchasing Gift Cards: Gift cards can be purchased through our website or at our physical location.
  • Using Gift Cards: When making a purchase, simply enter the gift card code during checkout. The balance will be applied to your order, and any remaining balance can be used for future purchases.
  • Gift Card Expiration: Gift cards do not expire, and there are no fees associated with their use.

8. Return and Refund Policy

Please refer to our Refund and Returns Policy for detailed information regarding returns, exchanges, and refunds. If you are not fully satisfied with your purchase, our team is happy to assist you with the return or exchange process according to the guidelines in our policy.

9. Customer Support

If you have any questions about our products, services, or policies, our dedicated customer support team is here to assist you:

Street: 410 Glory Rd, Blountville, Tennessee(TN), 37617
Phone number:(423) 753-9932
Email: info@techrapic.net
Website: techrapic.net

We value your feedback and are committed to providing excellent service and support to ensure your complete satisfaction.

10. Modifications to the Sales Policy

TechRapic reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website with an updated effective date. It is your responsibility to review this policy periodically to stay informed of any changes. Continued use of our website or services after changes to the Sales Policy will be deemed as your acceptance of those changes.

Thank you for shopping with TechRapic. We are excited to help you bring the magic of the holiday season into your home with our beautiful Christmas décor and gifts.